You can submit a request/complaint about a product or service purchased in our online shop to the State Consumer Rights Protection Service (Vilniaus g. 25, 01402 Vilnius, email. tarnyba@vvtat.lt, tel. 8 5 262 67 51, website www.vvtat.lt), as well as the territorial units of the State Consumer Rights Protection Authority in the districts, or fill in the application form on the EGS platform http://ec.europa.eu/odr/.